Shipping and Delivery Policy

Last Updated: October 16, 2026

Shipping Policy

1. Order Processing & Dispatch

Order processing and dispatch timelines depend on product availability, order quantity, packaging requirements, payment confirmation, and any required export documentation. The expected dispatch date will be communicated during order confirmation.

2. Domestic Delivery (Within India)

For domestic shipments, estimated delivery timing depends on the destination, carrier, and shipment size. Any delivery estimate provided is indicative and may change due to circumstances outside our control.

3. International Shipping & Exports

International shipping arrangements, freight method, delivery terms, export documentation, and estimated timelines will be agreed with the buyer for each order. Unless otherwise agreed in writing, the buyer is responsible for destination-country import clearance, customs duties, taxes, and local charges. Required documents will be discussed and provided as applicable to the transaction.


Returns Policy

1. Non-Returnable Goods

Returns of agricultural commodities are handled according to the confirmed order terms. Please contact us before returning any goods; do not dispatch a return without written authorization.

2. Damaged or Incorrect Shipments

If goods arrive damaged or do not match the confirmed order, notify us at pamglobaltraders@gmail.com within 48 hours of receipt, where possible, and include photographs, delivery details, and supporting evidence. We will review the claim and advise on the next steps.

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